765-763-6393 Phone
765-763-7281 Fax
(800)379-1800 or (833)763-6393

Detecting a Natural Gas Leak

Natural gas is odorless, colorless, lighter than air and non-toxic. Breathing natural gas is not harmful as long as there is an adequate supply of fresh air to breath with it. Natural gas by itself will not burn, but with the proper mixture of gas and air combined with an ignition source, combustion can occur. However, Fountaintown Gas Co., Inc. adds a harmless odorant to the natural gas called mercaptan, which smells like rotten eggs or sulfur, to make it easy to detect a leak.
Leaks from natural gas pipelines are rare; however, if you notice patches of dead grass or vegetation, blowing dirt, bubbling water or a hissing sound, it could be a sign of an outdoor gas leak.

If a gas leak is detected inside a home or business:
  • Leave the home or business of the gas leak immediately
  • Do not turn on/off any lights or appliances or electrical sources
  • Do not use your home phone or cell phone in the house or building
  • Do not light matches or lighters
  • Extinguish all open flames, such as candles
  • Do not open or close any windows
  • Call Fountaintown Gas Co., Inc. at (765)763-6393 from somewhere other then the location of the gas leak
If a gas line has been scratched, struck or ruptured outside or you suspect a pipeline leak::
  • Leave the area of the gas leak immediately, as well as areas where the odor of gas is noticeable
  • Do not try to fix the leak
  • Do not light matches, smoke, usa a cell phone, or start a vehicle
  • Alert neighboring property owners of the potential leak
  • Call Fountaintown Gas Co., Inc. at 765-763-6393 from somewhere other then the location of the gas leak
  • Remain in a safe area until emergency personnel arrive
Fountaintown Gas Co., Inc. personnel will respond 24 hours a day, 7 days a week to natural gas emergencies. There is no charge for Fountaintown Gas Co., Inc. to respond to any suspected gas leak.
In any situation where you feel that life or property is in danger, CALL 911, then call Fountaintown Gas Co., Inc. at (765)763-6393 during normal business hours or (800)379-1800 after business hours.
Recognizing a Gas Leak
Leaks from a natural gas pipeline are rare. How to recognize the signs of a leak and knowing what to do if one were to occur in your home or neighborhood is important.

  • SMELL-a rotten egg or sulphur odor
  • SEE-blowing dirt, bubbling water or dead vegetation
  • HEAR-a hissing or roaring sound
Why Natural Gas?

• Lower cost & better comfort
• Higher quality heat
• Reliable & safe
• A natural occurring energy source
• Made in the USA
Minimize Your Bill

• Install a programmable thermostat
• Keep window shades and draperies   open during the day
• Have your furnace serviced
Natural Gas Tips

How to identify a possible gas leak:

Smell rotten egg or sulfur odor
Hear blowing or hissing sound
See blowing dirt

More Information